# Connect Claude to your WhatsApp inbox with Mujib

> Add Mujib to Claude as a custom connector to ask about your WhatsApp conversations and bookings, and let Claude improve the agent, with one-click undo.

Connecting Claude to Mujib lets you ask Claude about your business the way you would ask a colleague: who is waiting for staff, what happened today, or a summary of a customer's WhatsApp, Instagram or Messenger conversation. Claude reaches Mujib as a custom connector through your account, can improve the agent with your permission, and never messages your customers.

Here Claude is an app you connect to Mujib and ask questions; it is not what answers your customers. The agent stays in Mujib and works as before.

## What do I need before connecting Claude to Mujib?

You must be the account owner or an admin in Mujib, and your Claude account must allow adding a custom connector.

- **In Mujib:** each person connects Claude from their own account. If you are not an owner or admin, the consent step tells you: **Only the owner and admins can connect this. Ask the account owner to connect it.**
- **In Claude:** you add it from claude.ai or the Claude app.
- **On Claude Team and Enterprise:** your account owner adds Mujib once under **Organization settings**, then **Connectors**, and after that each person presses **Connect** themselves.

## How do I connect Claude to Mujib?

You copy the connection link from Mujib, add it in Claude as a custom connector, then approve the connection on Mujib's page. Mujib works as a remote MCP server for Claude, so there is nothing to install.

1. In Mujib, open **Integrations** and press **Connect** on the **Mujib in Claude** card.
2. Under **Connection link**, press **Copy the link**.
3. In Claude, open **Customize**, then **Connectors**, and press **Add custom connector**.
4. Paste the link into the **URL** field and press **Add**.
5. Press **Connect**. Mujib's sign-in page opens: sign in with your account, and enter your two-step verification code if it is on.
6. On the consent page, press **Allow**. Mujib sends you back to Claude.
7. In any chat, press **+**, then **Connectors**, turn Mujib on, and ask in your own words.

![The Mujib in Claude sheet with the link box, the copy button and the steps](https://docs.mujib.ai/shots/en/integrations-claude-sheet.webp "Under “Connection link” is the link box with the “Copy the link” button (the link itself is hidden in the picture), followed by the four steps under “Connecting Claude”.")

> **Tip**
>
> The menu names in these steps are the ones Claude shows. If Claude's layout changes and you cannot find them, look in its settings for custom connectors; the link you paste stays the same.
## What does Mujib's consent page show?

The consent page shows the app asking for access, your business, and what it can and cannot see, before you press **Allow**.

- The app's name, your business, the account you signed in with and its email, and the address Mujib returns you to after you allow it.
- **What it can see**: the conversations, bookings, customers and orders in your business, the same as you see in the dashboard.
- **What it cannot do**: it sends no message to your customers and deletes nothing, and any change to the agent happens only after you approve it in the chat.
- The **Full access: it sees and improves the agent** box, ticked from the start. Untick it if you want Claude to read only.

If you do not want to connect, press **No, take me back**. If the request expires, go back to Claude and press **Connect** again.

## What can Claude do with Mujib?

Claude always reads your business's live data, and changes the agent's setup only with full access and after you approve each change.

| Always reads | Changes with full access only |
| --- | --- |
| Handed-over conversations waiting for your team to reply | Adds a fact to the knowledge base |
| A summary of a day, a week or a month, with first-response time | Edits a fact or switches it off |
| Bookings for a day or a few days | Adds a correction the agent follows |
| Finding a customer by name or number, and reading their conversation | Edits the agent's instructions, handoff instructions, and preferred and forbidden words |
| Today's customer messages without names, orders, and customers worth a follow-up | |
| The agent's setup, and searching the knowledge base | |

Claude cannot read bookings when your business does not take bookings, nor orders when it does not take orders.

An example of improving the agent: you tell Claude the agent got the delivery time wrong. It reads the agent's setup, proposes a correction with exact wording, and adds nothing until you say yes. The correction applies from the agent's next reply and shows on the Claude card, where you can undo it at any time. Give Claude the correct fact yourself, since the agent answers customers from the knowledge base alone. See [Knowledge base](https://docs.mujib.ai/en/agent/knowledge-base/) and [Agent instructions](https://docs.mujib.ai/en/agent/instructions/).

Questions to start with: **Who is waiting for a staff member?**, **What happened today?**, **What did customers ask most today?**.

## How do I review what Claude did and undo its changes?

Everything Claude does shows on the **Mujib in Claude** card on the **Integrations** page.

1. Open the card. Under **Connected** you see everyone who connected it and their access: **Full access** or **Can only look — for full access, disconnect it and connect again**
2. Under **What it changed in the agent** you see every change to the agent, from Claude or from ChatGPT. Press **Undo** next to one, then confirm.
3. Under **What it read lately** you see what it read lately, as a short label that never includes message text. This log is kept for 90 days.

Undoing switches off a fact or correction it added rather than deleting it, and puts back the old text of anything it edited. If someone changed the same thing afterwards, Mujib refuses the undo so the newer edit is not lost; put it back yourself where it was changed in the dashboard.

## How do I disconnect Claude from Mujib?

Press **Disconnect** next to the person on the **Mujib in Claude** card, and their access stops from the next question.

- Claude is also disconnected on its own when you reset your password or turn on two-step verification, and its access stops when the person who connected it is no longer an owner or admin.
- To move a read-only connection to full access, disconnect it, then press **Connect** in Claude again and leave the **Full access: it sees and improves the agent** box ticked.
- The technical side of the WhatsApp MCP server for Claude and its tools is in [Mujib's MCP server](https://docs.mujib.ai/en/developers/mcp/), and the ChatGPT steps are in [Connect ChatGPT](https://docs.mujib.ai/en/integrations/chatgpt/).

## Frequently asked questions

### Does Claude answer my customers instead of the agent?

No. Your Mujib agent still answers your customers. Claude is an app you ask about your business, and it never sends a message to a customer.

### Do I need a particular Claude plan?

You need an account that can add a custom connector. On Claude Team and Enterprise, your account owner adds it once, then each person presses Connect.

### Can everyone on my team connect Claude to Mujib?

No. Only the Mujib account owner and admins can, each from their own account, and two-step verification is still asked for when it is on.

### How do I let Claude read only?

Untick **Full access: it sees and improves the agent** on the consent page before you press **Allow**.

### Where do I see what Claude read and changed?

On the **Mujib in Claude** card on the Integrations page, under **What it read lately** and **What it changed in the agent**. From there you undo any change or disconnect it.

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Source: https://docs.mujib.ai/en/integrations/claude/ · Last updated: 2026-11-04