# Public holidays and closing days for bookings

> Public holidays appear in Mujib for your country but close nothing until you decide: closed, a short day or open as usual. The agent follows your decision.

Public holidays appear in Mujib automatically for your country, but they close nothing until you decide. In **Settings** → **Public holidays** you choose for each holiday: **Closed**, **Short day** or **Open as usual**, and the agent and the calendar follow your decision.

The agent knows each branch's weekly hours, but it only knows tomorrow is a holiday from your decision. So every Eid and occasion needs an answer from you before it arrives.

## How do I decide each holiday?

Pick your country and year, then answer each holiday in the list.

1. Open **Settings** → **Public holidays**.
2. Choose the **Country** and the **Year**. Available countries: Jordan, Saudi Arabia, the UAE and Egypt. Next year is already there.
3. Next to each holiday, choose one of the decisions in the table below.
4. If you choose **Short day**, type that day's hours, add another window with **Add another window** if needed, then press **Save these hours**.

| Decision | What the agent does | What your team sees in the calendar |
| --- | --- | --- |
| **Not set** | Books as usual from branch hours | An ordinary day |
| **Closed** | Says the branch is closed, names the occasion, and books nothing | A closed day that takes no booking |
| **Short day** | Offers only times inside that day's hours | That day's special hours |
| **Open as usual** | Books as usual | An ordinary day |

![The public holidays list with one holiday closed and one short day](https://docs.mujib.ai/shots/en/bookings-holidays.webp "New Year's Day is set to “Closed” and the first day of Eid al-Fitr to “Short day”, which opens “This day's hours” with its times and “Save these hours”.")

The decision applies to every branch. After a short day, branches go back to their usual hours.

## What does "Not set" mean?

"Not set" means the agent carries on from your branch hours — nothing is closed until you say it is.

The difference between **Not set** and **Open as usual** is that the second records that you answered, so the holiday no longer waits for your decision. The top of the section shows how many holidays still need a decision, and the nearest one.

## Why do some holidays show "Approximate"?

Because some holidays, such as the Eids, follow the moon sighting. An astronomical date — the state announces the official day after the moon sighting, so it can shift by a day. Confirm it nearer the time.

Mujib works out these dates every year, so you never type them in. The decision stays yours, and these holidays carry the **Approximate** mark.

## How do I add a day off of my own?

Add it under **Your own days off** in the same section: Stock-taking, a team day off… a day you’re closed at every branch.

1. Press **Add a day**.
2. Choose the **Date** and type the **Occasion**.
3. Press **Add**.

The day shows in its year's list marked **Added by you**, and counts as a closed day at every branch. To remove it, press **Remove this day** next to it.

## What does the agent do on a holiday?

The agent follows your decision to the letter whenever that day comes up.

- **Closed day:** it says the branch is closed, names the occasion, books nothing on it, and offers the nearest days with a free time.
- **Short day:** it offers only the times where the whole visit fits inside that day's hours.
- **Open as usual, or no decision:** it books from the branch's weekly hours.

The decision binds your team too: the calendar takes no appointment on a closed day, and a short day applies even to a specialist with hours of their own.

## Does Mujib remind me about coming holidays?

Yes. When a holiday you have not decided is coming, the owner and admins get a notification in the Mujib app up to 10 days before it, at most once a day.

- It only reaches people who turned on app notifications on their device. See [App and notifications](https://docs.mujib.ai/en/start/app-and-notifications/).
- This notification is for you alone; nothing is ever sent to your customers.
- Choosing a decision for the holiday is enough to stop the reminders about it.

## Frequently asked questions

### Does Mujib close booking on public holidays by itself?

No. The holidays appear in Settings, but the agent keeps booking from branch hours until you choose **Closed** or **Short day**.

### Which countries' holidays does Mujib know?

Jordan, Saudi Arabia, the UAE and Egypt. You pick your country in the public holidays section of Settings.

### Can the decision differ from one branch to another?

No. A holiday decision in Settings applies to every branch, and so do the days off you add yourself.

### Why are some holidays marked approximate?

They follow the moon sighting, so the official day can shift by one day. Confirm your decision the day before.

### Can my team book a day I marked closed?

No. A day you closed is closed for the agent and for your team alike, and a short day can only be booked inside its hours.

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Source: https://docs.mujib.ai/en/bookings/holidays/ · Last updated: 2026-11-04